Knours / Know Your Skin
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Terms & Conditions

Terms of Use

Please read these terms and conditions carefully and thoroughly before using or entering this website. These terms and conditions apply to all visitors as well as users of the Knours. website. Your use of this website confirms your unconditional acceptance of the following terms and conditions. If you do not accept these terms and conditions, do not use this website.

Copyright

The design of this Web Site and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with prior written permission of the owner of such materials.

Trademarks

Know your skin, Inc. ("Knours." or "we") and its affiliated companies retain all rights regarding their trademarks, trade names, brand names and trade dress. These marks, names or trade dress, and all associated logos or images, are registered and/or common law trademarks of Knours. and its affiliates and are protected by U.S. and international laws and treaties. License of use of such marks, names or trade dress has not and will not be granted to you under these terms and conditions or by your use of the Knours.net Web site. Your misuse of the trademarks displayed on the Knours.net Web site is strictly prohibited. You are also advised that Knours. will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of civil remedies and criminal prosecution.

Registration and Security

If you wish to purchase any products or use certain services on the Site, you must open an account with us and provide the required information to us. You agree to maintain the strict confidentiality of your account and any passwords issued to you for your use of or access to the Site or any portion thereof, and you agree not to allow any other entity to use any username(s) or password(s) that are issued to you. You shall be responsible for all activity that occurs under your account or password. We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations. All information provided to us will be used in accordance with our Privacy Policy.

Modification of the Site and the Services

We reserve the right, for any reason, in our sole discretion, to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, content, features or hours of availability. We may also impose limits on certain features of the Site or restrict your access to part or the entire Site without notice or penalty. We may suspend or terminate your account or your use of the Site at any time, for any reason or for no reason at all.

User Comments, Feedback and Other Submissions

We do not solicit nor do we wish to receive any confidential, secret or proprietary information or other material from you either through the Site, any of its services, by e-mail, or in any other way. Unless otherwise expressly agreed in writing prior to your submission to us, any comments, feedback, information or other material submitted or sent to us will be deemed not to be confidential or secret. By submitting or sending comments, feedback, information or other material to us you represent and warrant that the information and material is original to you and that no other party has any rights to the information or material. All comments, feedback, information or other material submitted shall be and remain property of Knours. and we shall have the unrestricted, worldwide right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such material and information (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You also warrant that any "moral rights" in posted information and materials have been waived.

Announcements

Knours.net may keep in contact with members by mailing (regular mail service) materials related to its announcement or advertisement to the addresses found in email or registration contents

Colors

We try to display the colors of our products as accurately as possible. Nevertheless, the colors shown through your monitor will vary by customer and we cannot guarantee that your monitor's display of any color will be accurate.

External Links

We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites,are not responsible for the availability of them, and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk.

Payment

You are responsible for any payments due for any products or services ordered through your account. If we do not receive payment from your credit issuer or its agents, you agree to pay all amounts due to us. You shall also be responsible for any costs of collection of overdue payment. For your own security and protection, Knours.net will pre-authorize the full amount of your purchase to verify your billing address and credit card information. This pre-authorization will drop off from your account at the time of order. Please note that if the pre-authorization fails, we will not proceed to authorize, and the full amount of your purchase will be returned to your account within 3-4 business days depending on your financial institution. Knours.net will collect payment or charge your account only for the products sold and shipped from our warehouse. In the unlikely event we determine the item is sold out after you place your order, we will send an email to you explaining that the item is sold out. Other items in your order will ship. Billing occurs at the time of placing order, but you will see the credit for the voided items within 3-4 business days depending on your financial institution.

Product Orders

PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE. The listing, description of, or reference to, a product or service on the Site does not imply that the product or service is presently available or that we endorse that product or service. In the event a product or service is listed at an incorrect price due to a typographical error, error in pricing information received from a supplier, or any other reason, we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall promptly issue a credit to your credit card account in the amount of the incorrect price.

Backorders (Out of Stock Items)

Backordered merchandise includes items that are not currently in stock. In most cases, these items are on order from our manufacturing facilities or suppliers. In some cases, we are researching or waiting for stock information from one or more of our suppliers. Knours.net will make every effort to get the item(s) back in stock as soon as possible. If for any reason we determine that a backordered item is no longer available, we will cancel the item from your order and notify you via email. Your credit card payment will be automatically adjusted upon order cancellation.

Returns / Packaging & Shipping Your Return

  1. If you wish to expedite your return, please contact Customer Service prior to shipment. We will process your return and issue you a return number.
  2. Please include your invoice and write the return number right next to your order number.
  3. Fill out the reason for your return and then insert your return slip inside the box.
  4. If you have lost your invoice, please include the following information with your return:
    a. Date of purchase
    b. Order number
    c. Reason for return
    d. Description of item you are returning
    e. Original price paid
    f. Method of Payment (along with purchasing Credit Card Type, Cardholder Name & Credit Card Number for Refund)


Please ship all return merchandise to the following address:

Knours. Shipping Department
100 W Forest Ave Unit E
Englewood, NJ 07631

Please allow up to 4 weeks for your refund to post on your account

Disclaimers and Limitations of Liability

The Site is provided on an “AS IS” basis. Neither Knours.net, nor its affiliates, subsidiaries, or designees, nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively “Associates”) check contents of the Site uploaded by users and communication contents among users and warrant the use of the Site will be uninterrupted or error-free. Under no circumstances shall Knours.net or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from contents of the Site, public communication among users and the use of or inability to use the Site, including but not limited to, reliance by a user on any information obtained at the Site, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, system failure, theft, destruction or unauthorized access to Knours.net’s records, programs, or services. Knours.net reserves the right to prevent or delete the contents of public communication or uploaded files, images, graphics, or words that are determined by Knours.net to be: (a) abusive, defamatory, or malicious; (b) private-invasive, fraudulent, deceptive, or untruthful; (c) infringement of copyright or trade/service mark, or violation of property; (d) aggressive, sexual, or any other conditions deemed to be inappropriate for the Site by Knours.net.

Amendment of the Terms

We reserve the right to amend these Terms of Use without notice to you from time to time. If we decide to change these Terms of Use we will post those changes here. We encourage you to visit this section of our Site regularly in order to remain informed of any changes. Any such amendment shall be effective once the revised terms have been posted on the Site.

Privacy Policy

We encourage you to read our Privacy Policy, which is incorporated by reference into these Terms of Use. By using the Site, you agree to the Privacy Policy.

Applicable Laws

By visiting the Site, you agree that the laws of the United States will govern these Terms and Conditions and any dispute of any sort, including your On-Line purchase that might arise between you and Knours.net or its affiliates and subsidiaries. Any dispute relating in any way to your visit to the Site or to products you purchase through the Site shall be submitted to arbitration or courts deemed appropriate in the United States, except that, to the extent you have in manner violated or threatened to violate Knours.net’s intellectual property rights, Terms and Conditions, you consent to waive all your legal rights.

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